Service Outage - 21/01/23
Resolved
Jan 21, 2023 at 9:24am UTC
Post-mortem: Between 01:35 and 01:50 this morning network connectivity between our servers and the internet was lost. This caused outages on all of our services. Our monitoring service was able to reconnect with our servers at 01:55 and resolved the incident at 01:58.
Thank you for your patience during this incident. We apologize for any inconvenience.
Affected services
Updated
Jan 21, 2023 at 2:26am UTC
Our cloud provider has resolved the issue; we'll add a post-mortem post to this thread later today.
Affected services
Updated
Jan 21, 2023 at 1:58am UTC
Services are now back online. We're awaiting confirmation of incident resolution from our cloud provider
Affected services
Updated
Jan 21, 2023 at 1:55am UTC
Our cloud provider has acknowledged a global outage.
Affected services
Updated
Jan 21, 2023 at 1:49am UTC
Our preliminary investigation shows that our cloud provider has had a major outage in their London datacenter.
We're awaiting them acknowledging the outage.
Affected services
Created
Jan 21, 2023 at 1:49am UTC
We've been notified of a service outage affecting all of our online services
Affected services